Shipping Policy

*Convid-19 Update: Australia Post, like other postal services in Australia, are experiencing some delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Please allow for some delivery delays. We appreciate your patience during this time.

Shipping Information:

We offer free standard shipping on all orders over $100 Australia wide. For orders under $100 shipping will be charged a flat rate of $10.

Express shipping is available at a flat rate of $7.50 for orders over $100 and $15 for orders under $100.

We offer free delivery to our local area in Grafton and surrounds, if your postcode is 2460 you automatically qualify.

We also offer free Click-and-collect in our new store at Petal & Spice 91 Prince Street, Grafton NSW.

Currently we are offering shipping Australia wide only. Should you want to enquire about shipping to another country please contact us.

We aim to get your order out as soon as possible. Your order will usually be shipped within 2 business days. We do not ship on weekends, Australian national holidays or NSW public holidays.

We ship via Australia Post for all orders, other than our Local Deliveries in the Grafton NSW area.

As per Australia Post guidelines, it can take anywhere from 2-7 business days for your parcel to arrive once shipped, depending on your location. SA and WA are subject to further wait times with Australia Post, please allow 10 business days.

* PLEASE NOTE: Selecting express shipping does not mean your order will leave our premises any sooner (usual dispatch times still apply) It also does not guarantee next day delivery once your order has been shipped. Australia post can take up to 3 days to deliver express post packages. We are unable to refund the postage costs if Australia Post do not deliver the next day.