*Convid-19 Update: Australia Post, like other postal services in Australia, are experiencing delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Please expect some delivery delays. We appreciate your patience during this time.
We offer free standard shipping on all orders over $60 Australia wide. For orders under $60, shipping will be charged a flat rate of $10.
Express shipping is available at a flat rate of $7.50 for orders over $60 and $15 for orders under $60.
We offer free personal delivery to our local area in Grafton and surrounds, if your post code is 2460 you automatically qualify.
We are an online store and do not operate a shop front, and therefore we do not offer a pick-up option, it is delivery service only. We will however be at the markets from time to time, and this will be advertised in advance across social media platforms and via email notification if you are subscribed to our newsletter.
Currently we are offering shipping Australia wide only. Should you want to enquire about shipping to another country please contact us.
* PLEASE NOTE: Selecting express shipping does not mean your order will leave our premises any sooner (usual dispatch times still apply) It also does not guarantee next day delivery once your order has been shipped. Australia post can take up to 3 days to deliver express post packages. We are unable to refund the postage costs if Australia Post do not deliver the next day.
We aim to get your order out as soon as possible. Your order will usually be shipped within 2-3 business days. We do not ship on weekends, Australian national holidays or NSW public holidays. Please be mindful that our products are handmade with time and care in small batches, and especially for larger orders it can take a few days to have your order prepared. We kindly ask that you allow for 10 business days for large or wholesale orders, and suggest that if you are needing your products within a certain timeframe then please give us a friendly message via email or social media, and we will do our best to cater to your timeframe.
We ship via Australia Post for all orders, other than our Local Deliveries in the Grafton NSW area.
As per Australia Post guidelines, it can take anywhere from 2-7 business days for your parcel to arrive once shipped, depending on your location. SA and WA are subject to further wait times with Australia Post, please allow 10 business days.
One shipping address per order.